How PriceFX turned global sales collaboration into a differentiator with Glyphic
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Global sales teams lacked shared context
PriceFX's commercial teams operated across time zones and languages, managing complex enterprise deals. Critical context lived inside calls, creating misalignment, heavy admin work, and limited visibility for leadership.
Turn conversations into a shared source of truth
PriceFX implemented Glyphic to automatically capture, summarize, and sync sales conversations into Salesforce — without adding work for reps or requiring process changes.
Immediate adoption and measurable impact
- 20% time saved per rep per week
- CRM data quality improved from D → A
- Full visibility across the entire sales cycle
- Live in under 24 hours
- Became the #1 most loved sales tool in the stack
"It's not just saving time — it enables us to do things we literally couldn't do before."
From global conversations to shared context
With teams operating across 9+ hour time differences, live syncs weren't scalable. Glyphic enabled PriceFX to work asynchronously without losing context.
Leaders could instantly generate structured summaries, extract deal risks, and review customer conversations without attending every call. Reps moved faster on follow-ups, and handoffs no longer depended on meetings or memory.
"Glyphic follows the meetings I'm invited to. If I need context, I just prompt it — boom, done."
Accuracy mattered too. Compared to previous tools, Glyphic consistently surfaced clearer summaries, stronger signal extraction, and more reliable insights.
One source of truth across the commercial organization
Glyphic quickly expanded beyond sales:
- Revenue & commercial excellence gained visibility into execution and adoption
- Sales leaders coached without scrubbing recordings
- Marketing accessed real customer language and objections
- Customer success & solution teams improved handoffs across regions
Over 100 users were onboarded within days — with no formal rollout plan required.
"Our sales team actually wants to use it. That's rare."
By replacing tool sprawl with a single conversation intelligence layer, PriceFX transformed global sales collaboration into a strength. Glyphic gave teams the visibility, speed, and alignment required to operate effectively across regions — without adding admin, friction, or fatigue.
