CUSTOMERS

How Foleon gave reps time back & GTM insights with Glyphic

A CONVERSATION WITH
Mathew Fitzgerald
Revenue Enablement at Foleon
About
Foleon helps B2B teams replace static PDFs with interactive, high-performing digital content.
Industry
B2B SaaS — Content creation platform
Company Size
~30 sellers across sales, account management, and customer success
Headquarters
Amsterdam, Netherlands
Funding
B2B SaaS — Content creation platform
Founding Year
2013
CHALLENGE
Sales conversations were rich — but insights were trapped

Coaching required hours of video review. GTM insights were anecdotal. And critical context was often lost during handoffs.

SOLUTION
Turning conversations into a shared GTM intelligence layer

Foleon implemented Glyphic as a lightweight conversation intelligence layer across their GTM organization — removing manual admin for reps while giving leaders structured, actionable insights from every call.

RESULTS
Immediate time savings and measurable business impact
  • 8 hours per rep per month saved on admin work
  • 90% reduction in leadership time spent reviewing call recordings
  • 100% sales team adoption after the first onboarding session
  • Investment paid back in under 2 months
  • Improved visibility into deal risk, coaching gaps, and GTM messaging

"The business case was simple: give reps time back. Glyphic paid for itself in under two months."

IMPACT BEYOND SALES
From conversations to GTM truth

Instead of asking reps to document every interaction, Foleon used Glyphic to automatically extract insights from conversations and surface them where teams already work.

Sales leaders now review deal risk, sentiment, and execution quality without scrubbing recordings. Reps receive consistent feedback on behaviors like multi-threading, next-step clarity, and engaging power buyers early.

One unexpected win was how accurately Glyphic flags risk and sentiment — now a core input into weekly manager reviews.

"Glyphic is the antidote to sales happy ears."

One source of truth across the GTM organization

As adoption spread, Glyphic became a shared intelligence layer across teams:

  • Sales use it for coaching, self-review, and deal hygiene
  • Marketing pulls real customer language for messaging and campaigns
  • Product tracks feature feedback and competitive signals
  • Professional services & CS use conversation context to improve handoffs

Viewer access expanded organically as teams saw value.

"Every team that sees it asks for access."

SUMMARY

By replacing tool sprawl with a single conversation intelligence layer, Foleon turned everyday sales calls into actionable GTM insights — giving reps time back, leaders real visibility, and the entire organization a shared understanding of what actually drives revenue.